IT Hub
Support tickets, assets, people and subscriptions stop living in four separate spreadsheets.
ThemeAccent
IT & Systems Specialist · Riyadh, Saudi Arabia
Anas Al-Assi
IT & Systems Specialist
IT Operations · Systems & Application Support · Business Platforms · Digital Infrastructure
I support users, business systems and digital infrastructure, and build practical platforms that help teams work better.
- IT operationsUsers, devices, accounts and applications
- Systems and workflowsPractical portfolio demonstrations
- Bilingual deliveryArabic and English interfaces
Public demos, practical workflows and honest limitations
Selected live projects
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RoomFlow
Two teams book the same room. Availability, approvals and check-in become one rule set.
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Student Guide
A campus day spread across notice boards and messages, gathered into one bilingual screen.
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Digital Menu
A guest scans the code on the table and orders from their own phone; the kitchen sees it.
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GLOW HOUSE Store
Browsing, search, cart and order tracking on one storefront a small team can run.
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Sakenah
Prayer times that keep working offline, with the city and calculation method in plain sight.
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Paste Studio
Resize, convert and tidy an image in the browser, without the file leaving the device.
How I can help
What I do
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IT operations & end-user support
The day-to-day service desk: people can sign in, print, join the call and get back to work.
- Request intake with a named owner
- Endpoint setup, moves and retirement
- Troubleshooting notes the next person can use
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Systems & application support
Business applications that behave the same for every team, and a route to follow when they do not.
- Microsoft 365 and Google Workspace administration
- Business-platform configuration and coordination
- Workflow review that removes a repeated step
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Accounts, access & the employee lifecycle
Joining, moving and leaving handled as one checklist, so access matches the person's current role.
- Onboarding and offboarding runbooks
- Group and permission structure
- Asset custody and subscription ownership
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Websites, domains, hosting, DNS & SSL
The infrastructure under a public site, set up so a change can be made without holding your breath.
- Domain, DNS and certificate setup
- WordPress administration and hardening
- Backups with a restore that has been tested
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Bilingual business systems
A workflow that lives in spreadsheets and messages becomes one application, in Arabic and English.
- Requirement written as actor, action, result
- Roles, records and their relationships
- Right-to-left interface reviewed on its own
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Deployment, documentation & support
Handover that leaves someone else able to run it: a known state, a way back, and notes that match reality.
- Controlled, reversible releases
- Checks that go past a 200 response
- Operating notes written for the next person
Who I am
About Me
I am an IT Specialist based in Riyadh, focused on improving daily operations and turning business requirements into practical digital systems. My work includes IT support and administration, business platforms, workflow automation, system integrations, SaaS products, and technical project delivery.
Current role: IT Specialist — Riyadh, Saudi Arabia. Day to day this covers IT support, user and access administration, Google Workspace administration, device and employee onboarding, business-platform coordination, asset and subscription operations, vendor coordination, and internal systems and workflow improvement.
Tools I work with
From first conversation to ongoing support
How I Work
- DiscoverUnderstand the operational need
- StructureShape the flow and the data
- DesignSet the interface direction
- BuildImplement and deploy
- IntegrateConnect the moving parts
- Test & ImproveVerify, then keep refining
Action for a Better Tomorrow
What we build today shapes a better tomorrow.
Ready to talk?
Book your free 30-minute meeting.
Have a technology challenge or project idea?
Let us define what matters and turn it into a practical solution that can grow with you.